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Context Matters.

White-Collar Business Is Growing. The Jobs Aren’t Coming With It.

By Brandon Crenshaw

October 14, 2026 · 6 min read

Finance, tech and professional-services output has climbed 16% since late 2022 while employment has fallen, raising a harder question about whether economic growth still guarantees opportunity for workers.

White-collar America is producing more while employing fewer people, a shift that could change one of the basic assumptions workers have made about economic growth. An analysis by Gad Levanon, chief economist at the Burning Glass Institute, found that employment across finance, insurance, information and professional and business services has fallen roughly 2% since the end of 2022, while real output from those same industries has increased approximately 16%. For roughly two decades before that point, employment and output largely moved together, with stronger business activity generally creating demand for additional workers. That relationship has now separated enough for Levanon to describe the trend as evidence that something unusual is happening inside the professional economy. Business Insider subsequently highlighted the analysis as an explanation for why many white-collar workers are encountering a job market that feels dramatically weaker than corporate activity would suggest. Demand for what these businesses produce has not disappeared, but companies increasingly appear capable of satisfying that demand without expanding payrolls at the same rate. For workers, that means a growing company or industry can no longer be assumed to be a growing source of jobs.

That helps explain why the current labor market can produce two seemingly contradictory experiences at the same time. Someone who already has a stable professional job may see little evidence of an economic crisis around them, while a worker trying to enter the market, change companies or return after unemployment can spend months struggling to gain traction. The Bureau of Labor Statistics reported 7.1 million job openings in August but only 5.2 million hires, while 3.1 million workers voluntarily quit their jobs. Hiring in information totaled just 44,000 during the month, while professional and business services recorded 935,000 hires despite having nearly 1.19 million reported openings. Indeed Hiring Lab has characterized the broader environment as a “low hire, low fire” labor market in which employers are cautious about adding workers but are not laying them off at rates normally associated with recession. White-collar industries such as technology, media and professional services have been particularly weak, with employers taking longer to hire and becoming more selective because more candidates are available for many positions. The result is less a labor market in collapse than one with severely reduced circulation, where workers hold onto existing positions and employers hesitate before creating new ones.

The corporate side of that equation looks considerably healthier. The Bureau of Economic Analysis reported that real U.S. GDP increased at a 2.2% annual rate during the second quarter of 2026, with private services-producing industries increasing real value added by 2.5%. The figures do not suggest that professional activity has stopped or that companies suddenly lack customers who need financial services, consulting, software, information or other forms of white-collar work. Instead, companies appear to be finding ways to produce that work with a smaller labor footprint than they historically required. Software, cloud computing, automation, outsourcing and increasingly generative AI allow businesses to redistribute work without necessarily replacing every departing employee or building larger departments when demand rises. A company that once needed another analyst, coordinator, consultant or administrative employee when business increased may now attempt to absorb that additional workload through technology and the workers it already employs. That makes productivity more valuable to employers while making growth less predictable for employees. Economic expansion is continuing, but a smaller share of that expansion may be reaching households through the creation of additional white-collar jobs.

Artificial intelligence is an important part of this shift, although treating AI as the sole explanation would oversimplify what is happening. Levanon argues that many of the tasks current AI systems perform particularly well are concentrated in back-office and junior white-collar work, exactly where businesses have historically employed large numbers of early-career professionals. Customer support, research, drafting, data processing, routine analysis and administrative coordination can increasingly be augmented or partially automated, allowing one employee to produce work that previously might have been distributed across several positions. That does not require a company to announce that AI has replaced a particular worker, because the employment effect can occur through attrition, smaller hiring classes or a decision not to create the next position. Economists have also pointed to policy uncertainty and the correction that followed pandemic-era overhiring in technology as important contributors to weak professional hiring. Productivity itself was rising before generative AI became widely available, which suggests the economy was already moving toward more output per worker before ChatGPT accelerated the conversation. AI may therefore be amplifying a longer-term change rather than creating it from scratch.

The consequences may be most significant for younger workers because fewer junior positions affect more than the number of jobs available today. Entry-level roles have traditionally functioned as training grounds where new graduates learn how organizations operate, build professional networks, develop technical expertise and eventually move into management. If companies decide that AI and existing senior employees can absorb portions of that work, they may reduce the number of people entering those pipelines in the first place. That creates an immediate employment problem for recent graduates but could eventually become a succession problem for companies that need experienced workers several years from now. Professional careers are built through accumulated opportunities, and eliminating the first rung of the ladder does not eliminate the future need for people capable of occupying the higher ones. Employers may discover that reducing junior hiring creates short-term efficiency while weakening the internal talent pool that historically produced future directors and executives. For workers entering the market now, however, that future concern provides little relief when the immediate problem is simply securing the first opportunity.

Experienced workers face a different version of the same pressure. A market with fewer hires gives employers larger applicant pools, more time to compare candidates and greater leverage over compensation, titles and working arrangements. Workers who might have changed companies every few years to increase their salaries are also staying put because leaving a stable position carries greater risk when another opportunity is not guaranteed. In August, the quits rate in finance and insurance was just 1.0%, while the rate in professional and business services stood at 2.1%, another indication that workers are exercising more caution about voluntarily leaving jobs. Reduced turnover then feeds back into the hiring slowdown because every employee who decides not to leave represents another position that never opens for an outside candidate. That helps explain why job seekers can submit dozens or even hundreds of applications while companies continue reporting healthy revenue, output and demand. The employer does not necessarily need another worker simply because business has increased, and the workers already inside the organization have fewer incentives to create vacancies by leaving. The result is an employer-friendly labor market that can remain difficult for applicants without producing the mass layoffs normally associated with severe economic distress.

The larger economic question is what happens when GDP growth and employment growth stop telling the same story. Americans experience the economy through wages, job security, purchasing power and the ability to move into better opportunities, not through GDP figures alone. If businesses can continue increasing output while hiring fewer people, stronger economic growth can coexist with stagnant career mobility and a declining sense of security among professional workers. That does not necessarily mean the economy is producing less wealth; it means the mechanisms distributing some of that prosperity may be changing. More of the benefit can accrue through corporate profits, technology investment and productivity while fewer workers gain access through newly created positions. For decades, workers could reasonably assume that sustained business expansion would eventually require companies to hire. The data emerging from white-collar industries suggest that assumption deserves another look. The economy may still be growing, but businesses are increasingly demonstrating that workers do not automatically have to grow with it.